Cookies Policy

This Cookies Policy explains how Velobet Casino may use cookies and similar technologies when you visit or use our website. It describes what these technologies do, why they may be used and the choices available to you. This policy should be read together with our Privacy Policy and other applicable website terms.

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About this Cookies Policy

Velobet Casino uses cookies and related technologies to help provide a functional, secure and consistent website experience. Cookies are small text files that may be stored on your computer, mobile phone, tablet or another device when you visit a website. They allow a website to recognise a device or remember information about a visit.

Contents

Some cookies are placed by Velobet Casino, while others may be placed by service providers that support website operation, security, analytics, customer support, payments, advertising or other digital services. The use of these technologies may vary depending on the pages you visit, the device you use and the features available to you.

Cookies do not normally contain information that directly identifies you by name. However, information collected through cookies may be combined with other information connected with your account, device or website activity. Where this occurs, the information will be handled in accordance with our Privacy Policy and applicable privacy requirements.

By continuing to use the website, you may be presented with a request to accept or manage certain cookies. Where required, Velobet Casino will seek consent before using non-essential cookies. You can change your preferences or adjust your browser settings at any time, although some website functions may not work as intended if certain cookies are disabled.

Types of cookies we may use

The cookies and similar technologies used on the website may be grouped into the following categories. A particular cookie may perform more than one function, and the categories below are provided to explain the general purposes for which information may be collected.

Strictly necessary cookies

These cookies are needed for core website functions. They may help the website load correctly, maintain a secure connection, remember your preferences during a session and support access to account or gaming areas. They can also assist with fraud prevention, authentication, session management and the protection of website features. These cookies generally cannot be switched off through the website preference tool because the website may not operate properly without them.

Functional or preference cookies

Functional cookies help remember choices you make while using the website. For example, they may remember language, region, display or other settings so that you do not need to enter them each time you return. These cookies are intended to make the website easier to use and may support features you have requested.

Performance and analytics cookies

These cookies may collect information about how visitors use the website, such as which pages are visited, how long pages remain open, whether pages load correctly and whether an error occurs. The information is generally used in an aggregated or statistical form to understand website performance, identify issues and improve content, navigation and services. Analytics information may be provided to approved service providers acting on behalf of Velobet Casino.

Security and fraud-prevention technologies

Cookies, device identifiers and related technologies may be used to help identify unusual activity, protect accounts, prevent misuse and support the integrity of the website. These technologies may consider information such as device characteristics, browser details, connection information and activity patterns. They are not intended to replace other security measures, but they may assist with keeping the website and users safer.

Advertising and marketing cookies

Where available and permitted, marketing technologies may help measure the effectiveness of communications, understand interests and show content that may be more relevant to a visitor. These technologies may be operated by third parties and may allow activity across different websites or digital services to be understood. Velobet Casino will use these technologies in accordance with applicable requirements and any choices you make through the relevant preference tools.

Third-party technologies and similar tools

Some website functions may be supported by third parties. These providers may use cookies, pixels, software development kits, tags, web beacons, local storage or other similar technologies. Such tools may assist with website analytics, security, payment processing, customer support, technical hosting, communications or the delivery of requested services.

Third-party providers may process information under their own privacy notices and terms. Their practices may change independently of Velobet Casino. You should review the relevant third-party information where you want to understand how a provider collects, uses, stores or shares information. Velobet Casino takes reasonable steps to select and manage service providers that support the website, but it does not control every third-party technology or external website.

The website may also contain links to external websites, applications or services. When you follow an external link, the destination may use its own cookies and other technologies. This Cookies Policy applies to the Velobet Casino website and does not govern the practices of independent third parties. You should check the privacy and cookie information provided by any external service before using it.

Information collected through cookies may be used for purposes such as:

Keeping the website available and operating as intended.
Supporting account access, session management and secure login functions.
Remembering settings and preferences that improve usability.
Detecting technical problems, suspicious activity and potential misuse.
Understanding website traffic, performance and user journeys.
Improving website design, content, products and digital services.
Measuring the performance of communications or promotional activity where permitted.
Meeting legal, regulatory, security and responsible gambling obligations where applicable.

Managing cookies and your choices

You can manage cookies in several ways. When a cookie preference tool is available on the website, you may use it to accept or reject categories of non-essential cookies. You may also be able to change your selection later by reopening the preference tool or using the cookie settings available on the website.

Most web browsers allow you to view, delete, block or restrict cookies through their settings. The steps differ between browsers and devices. You can usually find these options in a browser's privacy, security or settings menu. Information about browser controls is generally available from the browser provider.

If you delete cookies or block all cookies, some features may not work correctly. For example, the website may not remember your preferences, some pages may not display as intended, or account and security functions may be affected. Blocking a cookie on one browser or device does not automatically apply the same choice to other browsers or devices.

Some advertising and analytics providers may offer their own tools for managing the use of cookies or interest-based advertising. These tools are controlled by the relevant provider and may not apply to every cookie or technology used on the website. You remain responsible for reviewing the settings available on your devices and within any services you use.

Cookie choices do not necessarily control other information collected when you use the website. For information about personal information, account records, security logs, legal retention and your privacy rights, please read the Privacy Policy. Where a request relates to personal information, additional verification may be needed to protect your account and prevent unauthorised access.

Changes and further information

Velobet Casino may update this Cookies Policy from time to time. Changes may be made to reflect new website features, changes in technology, updates to service providers, changes in legal or regulatory requirements, or improvements to the way information is explained. The updated version will be made available on this page, together with a revised effective date where appropriate.

You should review this page periodically so that you remain aware of how cookies and similar technologies may be used. If a material change affects the way consent is collected or how non-essential technologies operate, the website may provide additional information or ask you to confirm your preferences again.

This policy is intended to provide general information and does not limit any rights or protections that apply under Australian privacy law or other applicable requirements. Nothing in this policy changes the terms that apply to your account, use of the website, gambling services, payments or responsible gambling tools.

If you have a question about this Cookies Policy or wish to ask how your cookie preferences can be managed, please use the support or contact options made available on the Velobet Casino website. Do not include passwords, payment details or other sensitive information in a general enquiry unless it is requested through a secure process.